FAQs

What's the best way to store Level Up Superfood Coffee Mix?

Level Up Superfood Coffee Mix does not need to be refrigerated and has a shelve life of up to one year, so the best place to store it is in a cupboard at room temperature.

Why did my Level Up Superfood Coffee Mix become liquid all of a sudden?

Since one of the main ingredients in Level Up Superfood Coffee Mix is coconut oil, it acts just like coconut oil. When your home gets too warm the coconut oil will turn into a liquid. This is normal and does not affect the quality of it. To turn it back into a solid leave the jar in the refrigerated for about two hours, then place it in a cupboard over night and it should return to a more solid consistency by morning.

Can I leave my Level Up Superfood Coffee Mix in the refrigerator?

It is not recommended. Coconut is temperature sensitive so if it is left in the refrigerator it will become rock solid and difficult to scoop. 

What is the white or yellow layer that has formed on top of my Level Up Superfood Coffee Mix?

If your Level Up Superfood Coffee Mix becomes too warm and turns into a liquid and then cools down and becomes solid again, the coconut oil may separate from the raw cacao, forming a white or yellow layer on top. This does not affect the quality of the product. To fix this, simply mix the top layer back into the bottom with a spoon.

Why does my Level Up Coffee turn sludgy near the bottom of the cup?

If your Level Up Coffee become lukewarm, the coconut oil in it will start to coagulate and become thicker and sludge like. To avoid this, either drink your Level Up Coffee before it gets too cold or keep it in a heat-retaining travel mug or thermos. 

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